Terms & Conditions
Website: https://kwalityessential.in
Store Name: Kwality Essential
Company Name: AK Enterprises
GSTIN: 09KMAPK9445P1Z2
Business Address: 267-A, Safipur-1st, Harjinder Nagar, Kanpur, Uttar Pradesh, India, Pin-208007
Email: support@kwalityessential.in
Phone: +91-7607163961
Effective Date: 15 February 2026
1. Introduction
Welcome to Store-“Kwality Essential”, Company name-“AK Enterprises”. These Terms & Conditions govern your use of our website and the purchase of products from our WooCommerce-powered online store.
By accessing or using our website, you agree to be legally bound by these Terms. If you do not agree, please do not use our website.
2. Eligibility
By using this website, you confirm that:
You are at least 18 years old or have parental/guardian consent.
You have the legal capacity to enter into binding contracts.
All information you provide is accurate and complete.
We reserve the right to refuse service to anyone at our discretion.
3. Products & Services
We sell various types of products, including but not limited to:
Physical goods
Digital products
Downloadable content
Promotional items
All product descriptions, images, and pricing are provided for informational purposes. While we strive for accuracy, we do not guarantee that product descriptions, images, or other content are error-free.
We reserve the right to:
Modify or discontinue products at any time
Limit quantities of any product
Refuse or cancel orders at our discretion
4. Pricing & Payments
4.1 Pricing
All prices are listed in Indian Currency (₹) and may be subject to applicable taxes and shipping fees unless otherwise stated.
We reserve the right to change prices without prior notice.
4.2 Payment Methods
We accept payments through secure third-party payment gateways, which may include:
Credit/Debit Cards
Razorpay
PayU
Other available payment methods
You agree to provide current, complete, and accurate payment information.
We are not responsible for any additional charges imposed by your bank or payment provider.
5. Orders & Acceptance
Your order constitutes an offer to purchase our products. We reserve the right to:
Refuse or cancel any order
Limit order quantities
Cancel orders due to pricing errors or suspected fraud
An order is only confirmed once payment has been successfully processed and you receive an order confirmation email.
6. Shipping & Delivery
Shipping times and costs are provided at checkout and may vary depending on location and product availability.
We are not responsible for:
Delays caused by courier services
Customs clearance delays
Incorrect shipping information provided by the customer
Risk of loss passes to you upon delivery to the shipping carrier.
7. Returns & Refunds
Our Return & Refund Policy is part of these Terms, which is brief in our Return, Exchange & Refunds policy.
7.1 Physical Products
Returns may be accepted within 3 days of delivery, provided that:
The product is unused
It is in original packaging
Proof of purchase is provided
7.2 Digital Products
Due to the nature of digital products, all sales may be final unless otherwise stated.
Refunds, if approved, will be processed to the original payment method within 15 business days.
8. User Accounts
If you create an account on our website:
You are responsible for maintaining confidentiality of your login credentials.
You are responsible for all activities under your account.
We may suspend or terminate accounts for misuse or violation of these Terms.
9. Intellectual Property
All content on this website, including:
Text
Graphics
Logos
Product images
Software
Website design
is the property of “AK Enterprises” or its licensors and is protected by laws.
You may not copy, reproduce, distribute, or exploit any content without our written permission.
10. Prohibited Uses
You agree not to:
Use the website for unlawful purposes
Engage in fraudulent transactions
Upload malicious software or viruses
Attempt to gain unauthorized access to our systems
Interfere with the website’s functionality
Violation may result in termination of access and legal action.
11. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for indirect, incidental, or consequential damages.
Our total liability for any claim related to your purchase shall not exceed the amount paid for the product.
Products are provided “as is” and “as available” unless otherwise stated.
12. Disclaimer of Warranties
We do not guarantee that:
The website will be uninterrupted or error-free
Products will meet your specific expectations
Except as required by law, all warranties (express or implied) are disclaimed.
13. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
14. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for:
Third-party content
Payment processors
External links
Use of third-party services is at your own risk.
15. Force Majeure
We are not liable for delays or failure to perform due to events beyond our reasonable control, including:
Natural disasters
Government actions
Supply chain disruptions
Internet outages
16. Indemnification
You agree to indemnify and hold harmless “AK Enterprises”, its employees, directors, and affiliates from any claims arising from:
Your violation of these Terms
Misuse of the website
Breach of applicable laws
17. Governing Law
These Terms shall be governed by the laws of India, without regard to conflict of law principles.
Any disputes shall be resolved in the courts of Kanpur Jurisdiction.
18. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.
Continued use of the website after changes constitutes acceptance of the updated Terms.
19. Contact Information
If you have any questions regarding these Terms & Conditions, please contact:
AK Enterprises
267-A, Safipur-1st, Harjinder Nagar, Kanpur, Uttar Pradesh, India, Pin-208007
GSTIN: 09KMAPK9445P1Z2
Email: support@kwalityessential.in
Phone: +91-7607163961